SmartAssets keeps one authoritative register of your IT hardware, software licences, furniture, vehicles and infrastructure — from the purchase order to the day it is written off. Tag it, assign it, service it, depreciate it, audit it.
Most organisations lose track of an asset the moment it leaves the store room. SmartAssets keeps a single record for its entire life, so the register always matches what is actually on the floor.
Raise the purchase order against a vendor and approve it in the system.
Book the asset in, attach the invoice, print a QR or barcode label.
Hand it to an employee, department or location — with custody on record.
Move it between branches or departments through an approval workflow.
Staff raise a ticket, the SLA clock starts, and work orders and AMC visits attach to the same asset.
Sell, scrap or write off — with profit or loss calculated on book value.
Where is it, who has it, what did it cost, what is it worth now, and when was it last serviced. SmartAssets answers all five from one screen.
Generate and print labels in bulk. Scan a tag to pull up the asset's complete history on a phone browser — no app install needed.
Every assignment, return and handover is dated and signed off, so you always know who held what and in what condition.
Warranties, AMC contracts and software licences trigger email reminders before they lapse — not after the renewal window closes.
Raise work orders, record vendor visits, track downtime and see the total cost of ownership build up asset by asset.
Straight line and written down value, run per category with correct rates. Book value and disposal profit or loss are calculated for you.
Open an audit session for a branch, walk the floor scanning tags, and get a clean list of found, missing and misplaced assets.
Staff view the assets in their name and raise requests for new ones. Approvals route to the right manager automatically.
Asset register, maintenance, depreciation schedule, disposal P&L and audit reports — exportable, and ready for your finance team.
Seven role levels with module-level permissions, plus a system-wide audit log of every change and who made it.
Staff raise a ticket against the asset itself. Every ticket carries a response and resolution deadline from the moment it is logged.
Miss a target and the ticket climbs a three-level ladder on its own — manager, department head, director. Nobody has to notice first.
Every ticket stays attached to the asset with its downtime and repair cost, so a repeat offender is obvious long before renewal.
Most asset systems stop at the register. SmartAssets goes further: staff raise a ticket against the asset itself, and from that second the request has an owner, a deadline and an escalation path that nobody has to remember.
Response and resolution targets are set by priority. Critical runs on a 24×7 clock, because a dead server at 11pm is still a dead server. Everything else counts working hours only.
Miss a target and the ticket escalates by itself — to the manager, then the department head, then the director. The people who need to know are told before the client asks.
Waiting three days for a vendor to ship a part? Put the ticket on hold and the SLA stops with it. Engineers are measured on the time that was actually theirs.
Who raised it, who it moved to, what was tried, what it cost and how long the asset was down — written as a plain timeline an auditor can read without a manual.
Illustrative ticket. Figures shown are sample data.
Nothing is held back behind a higher edition. Every deployment includes the complete platform, configured to your company, branch and department structure.
Live asset counts, value by category, and everything expiring in the next 90 days.
Full register with documents, photos, warranty details and complete movement history.
Custody tracking and inter-branch movement with a defined approval chain.
Vendor master, purchase orders and employee asset requests in one flow.
Tickets raised against an asset, with SLA deadlines, automatic escalation and a full work log.
Depreciation, disposal, physical verification and the full reporting suite.
Illustrative dashboard. Figures shown are sample data.
Eight categories ship configured out of the box, each with its own fields and depreciation rate. Need a ninth for something specific to your business? Add it yourself.
Multiple companies under one group, branches in different states, departments that share equipment, and an auditor who wants a clean register in March. SmartAssets was built for exactly that.
Talk to our teamOne installation covers the whole group. Users only see the branches they are entitled to.
Run it inside your own network on Windows Server and IIS, or let us host it. Your data stays on your own server either way.
Bring your existing register across from Excel using our import template. No re-keying thousands of rows.
The interface is fully responsive, so store keepers and auditors can scan and update from a browser on any device.
Every create, edit and delete is written to a system-wide audit log with the user, timestamp and old value.
A modern, maintained Microsoft stack your IT team already knows how to run.
Your own database instance, with backups under your control.
On-premise IIS or cloud. Migration between the two is straightforward.
Chrome, Edge, Firefox and Safari on desktop, tablet and phone.